Job Description

Job Summary

Position Title: Volunteer & Facilitation Coordinator
FLSA Classification: Non-Exempt, Full-Time
Pay Rate: $20.00/hour

Adventure Science Center’s mission is to open every mind to the wonders of science and technology, fostering a better understanding of ourselves and the world around us.

POSITION OVERVIEW
This position is responsible for coordinating the day-to-day flow of on-site facilitators, including unpaid volunteers and paid floor staff. The Volunteer and Facilitation Coordinator is expected to actively recruit new volunteers from the community and coordinate all on-site, guest-facing activations. Effective communication skills, commitment to guest and volunteer experience, and a passion for learning and sharing the principles of science, technology, engineering, and math are essential attributes for this position.

Job Responsibilities

KEY RESPONSIBILITIES 

• Maintain knowledge of current museum exhibits and program content to convey accurate information to volunteers, guests, and members of the community
• Update and maintain an active volunteer website and volunteer opportunities
• Actively recruit volunteers from the community
• Maintain outstanding relationships with sponsors and corporate volunteer groups
• Train volunteers and staff on new activities and procedures
• Coordinate social opportunities for volunteers
• Manage volunteer recruitment and coordination for (and at) special events
• Manage the Youth CR3W Program
• Be the first point of contact for all facilitators on the floor and fill in where necessary
• Perform core operational functions of guest safety and wayfinding
• Assist during emergency, lost child, and evacuation situations
• Other duties as assigned

Qualifications

QUALIFICATIONS & SPECIAL CONDITIONS

• Must be at least 18 years old
• Availability to work peak days and hours, a combination of weekdays, weekends, and holidays.
• Previous management experience preferred
• Have a willingness to take initiative and work independently
• Professional appearance and demeanor required
• Be reliable and flexible to a changing environment
• Knowledge of customer service principles, techniques, and standards
• Ability and desire to work with and inspire volunteers, staff, and visitors of all ages and learning backgrounds
• Ability to learn and convey accurate information with effective communication skills
• Ability to solve practical problems and make decisions confidently and efficiently
• Ability to work in both fast-paced and calm environments
• Ability to establish and maintain effective working relationships with multiple personality types
• Ability to work independently and cooperatively with a team
• Ability to stay organized, on task, and on schedule
• Show enthusiasm about engaging the community with the wonders of STEM education
• First Aid/CPR/AED (Adult and/or Pediatric) certification preferred
• The work environment involves everyday risks or discomforts requiring normal safety precautions typical of such places as offices, meeting and training rooms, use of safe work practices with office equipment, avoidance of trips and falls and observance of fire regulations.
• Typically, walking, standing, bending and carrying light items (up to 20 pounds unassisted), and 50lbs assisted are required. At times, the employee may sit comfortably to do the work. Also, the employee must have manual dexterity, visual and auditory acuity.
• Some repetitive motion is involved.

Additional Information

Benefits

BENEFITS AND PERKS

• Free onsite parking
• Medical, Dental, Vision, and Life Insurance
• Employer-Paid Short-Term and Long-Term Disability
• Vacation Time, Sick Time, and Personal Days, plus 11 paid holidays a year
• 401(k) with Employer Match
• Complimentary membership to Adventure Science Center
• Free or discounted admission to local venues including The Nashville Zoo, The Frist Art Museum, Nashville Shores, Cheekwood Estate and Gardens, and more!
• Employee Assistance Program (Free Counseling and Legal Services)
• Eligibility for Public Student Loan Forgiveness

How to Apply

HOW TO APPLY

To be considered for this position, please submit a cover letter, resume, and contact information for three professional references to hr@adventuresci.org, including “Volunteer & Facilitation Coordinator” in the subject line. No phone calls, please. Due to the volume of applications received, we will only contact candidates selected for interviews.

Adventure Science Center is an Equal Opportunity Employer.

This is intended to be a description of the general nature and level of work to be performed. This position profile should not be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. These responsibilities and duties are subject to change at any time based on organizational needs.

Details

• Date Posted: April 28, 2025
• Type: Full-Time
• Job Function: Administrative
• Service Area: Arts / Culture
• Start Date: 05/26/2025
• Salary Range: 20.00
• Working Hours: 40 hours per week

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