Job Description

Head of Field Sales Operations

RepRally | Series A | New York, NY

About RepRally

RepRally is building the operating system for wholesale commerce - a $1.5 trillion market with 500,000+ retail stores that still operates on phone calls and paper. We're creating a unified platform that connects brands, sales reps, and retailers, bringing intelligence and efficiency to an industry ready for transformation.

Founded by experienced operators and backed by Greylock Partners, Infinity Ventures, and Indicator Ventures, we've achieved strong product-market fit and are scaling rapidly. Our team includes alumni from leading marketplaces and consumer brands who've built and scaled similar platforms.

The Role

We're seeking a Head of Field Sales Operations to build and scale our sales infrastructure. You'll design the systems, processes, and tools that enable thousands of sales reps to efficiently connect brands with retail stores nationwide. This is a strategic leadership role reporting directly to the CEO.

Key Responsibilities:

• Build sales operations infrastructure supporting 1,000+ distributed field reps
• Design compensation structures that drive desired behaviors and marketplace liquidity
• Implement CRM and sales tools integrated with our data warehouse
• Create territory management and account assignment algorithms
• Develop rep training, onboarding, and performance management systems
• Build sales analytics dashboards using SQL and Metabase
• Lead sales planning, forecasting, and quota setting processes
• Partner with product on sales tool development and mobile app features
• Hire and lead a world-class sales operations team

Requirements:

• 8+ years experience with 4+ years in sales operations leadership
• Proven track record of scaling sales teams
• Strong SQL skills for sales data analysis and reporting
• Experience with CRM implementation and sales tool stack design
• Deep understanding of sales and distributed team dynamics
• Data-driven approach to sales productivity and efficiency
• Full-time in Manhattan office

Preferred Experience:

• Built sales operations at marketplaces (DoorDash, Uber Eats, Instacart)
• CPG or retail sales experience (P&G, Unilever, Coca-Cola, PepsiCo)
• Field sales operations (pharmaceutical, beverage, food distribution)
• Experience with route optimization and capacity planning
• Data skills for automation and advanced analytics
• Previous experience at Series A-C companies

What You'll Build:

• Sales playbooks enabling reps to earn $100K+ annually
• Automated lead distribution and territory assignment systems
• Performance dashboards tracking rep productivity in real-time
• Training programs scaling from hundreds to thousands reps
• Compensation models balancing growth, quality, and profitability
• Tools making reps 10x more productive
• Quality assurance systems ensuring marketplace integrity

Strategic Impact:

• Sit on leadership team driving company strategy
• Own revenue targets and sales efficiency metrics
• Present to board on sales performance and growth plans
• Define market expansion strategy and sequencing
• Shape product roadmap based on field insights
• Build the sales engine powering our growth

What We Offer:

• Competitive salary and significant equity stake
• Direct seat at the leadership table
• 99% covered health, dental, and vision insurance
• Unlimited PTO with encouraged minimums
• Budget to build world-class sales infrastructure
• Daily catered lunches in Manhattan office

Our Culture: We're building a world-class team that values ownership, craftsmanship, and impact. You'll work alongside talented operators who've scaled companies from startup to IPO. We move fast, think systematically, and maintain high standards while building something transformational.

Why This Role:

• Build the sales infrastructure for an entire industry
• Apply marketplace dynamics to traditional sales operations
• Create technology-enabled sales force from scratch
• Work with founders who've scaled similar models
• Own the function most critical to our success

This is a full-time, in-office role in Manhattan. We believe in the power of in-person collaboration while building a complex, multi-sided platform.

RepRally is an equal opportunity employer committed to building a diverse and inclusive team.

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